“No one knows our local communities better, and no other security services provider can match our resources, training, and deep experience serving clients.”
Helena is an esteemed professional in the security sector, holding the position of District Manager—Long Island at Doyle Security Services, Inc. (DSS). With more than two decades of hands-on security management experience, she began her career at JFK International Airport in New York as a translator with U.S. Customs and Border Protection. Helena’s work at the airport led her to join a regional security services provider as a Security Officer. Through dedication and outstanding performance, she was quickly promoted and held various management positions in the provider’s Aviation Division, ultimately becoming Account Manager at one of the provider’s most prestigious clients.
Helena continued in this role for over a decade, overseeing security operations at JFK Terminal 5 (T5). She coordinated traffic control, catering security, and all other terminal building security functions, including Central Control Station CCTV video coverage and alarm system monitoring. She ensured that security personnel (with a staff of 400 security officers, 15 supervisors, and two managers) received orientation and training. Helena also directed scheduling, payroll, billing, and recruiting for the security provider’s staff at T5.
Helena transitioned to DSS, where she assumed the role of District Manager. She now spearheads operations across Long Island, leveraging her extensive background to enhance operational effectiveness and foster robust client relationships. Renowned for her leadership prowess and unwavering dedication, Helena is pivotal in ensuring the success and reliability of DSS’ security services.
Helena has developed considerable experience working with local, state, and federal law enforcement and regulatory agencies, including the Department of Homeland Security (DHS), Federal Bureau of Investigation (FBI), U.S. Secret Service, and U.S. Customs and Border Protection. Today, Helena actively oversees all DSS accounts on Long Island and facilitates day-to-day decisions to satisfy client needs. She works directly with all levels of the DSS organization to ensure the delivery of the highest- quality service and meets regularly with clients.
With a career distinguished by strategic acumen and a commitment to excellence, Helena stands out as a key leader in the security industry, making significant contributions to the fields she oversees and exemplifying professional excellence in every endeavor.
